Shipping and Returns

PAYMENT/SHIPPING POLICY

We ship Worldwide via USPS, and UPS only.

Payments can be made by Money Order, Checks, and PayPal. Most payments made by PayPal, ship the next business day, If you choose to pay by Money Order, or Check, you will recieve an E-mail to confirm your order, and your payment must be received within 7 days or the items will be returned to stock. All payments must be made In US Funds. Invoice’s are sent with merchandise unless we are instructed otherwise.

New Jersey residents add 7% sales tax.

Shipping & Handling

The shipping & handling charges are calculated at the time of checkout, before you complete your order, so that you can see what they will be before finalizing it. With all of the different shipping zones and shipping weights it is impossible for us to list a chart of the rates here that people would be able to understand.

Items are shipped out within one business day upon receipt of cleared payment. Tracking numbers will be provided to you once your order has shipped. (USA customers only)

RETURN POLICY

Jersey Coast Collectibles should be notified no later than 5 days after you receive your order should you want to return your merchandise. ALL PRODUCTS HAVE A 5 DAY MONEY BACK GUARANTEE!

Returns are accepted:
1) If you are dissatisfied with the quality of the merchandise.
2) If your order is short of merchandise.
3) If the merchandise is defective.

Returns cannot be accepted if:
1) Your order was shipped out of the continental USA.
2) If it has been more than 5 days.
3) If the product was tampered with or damaged by the purchaser.
4) If any seals on a card holder, box, set, etc., are broken.

All fees for postage are the responsibility of the purchaser. All returns must be preauthorized.

EXCHANGING MERCHANDISE
We will accept almost all exchanges. Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was received more than 5 days ago.
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.

All postage charges are the responsibility of the purchaser. All exchanges must be preauthorized. There is no restocking fee on exchanges. Please do not mail the merchandise back without first contacting sales@jerseycoastcollectibles.com

SHIPPING TIMES
Jersey Coast Collectibles will make every effort to ship all products out within 1 business days. If your order is not shipped within 7 business days (Very Rare) it is due to circumstances beyond our control. We will, however, make every effort to ship in a timely manner.

SHIPPING DAMAGE
Sometimes situations arise that are out of our control. Among the most common is damaged merchandise through shipping. In the case that your order, in whole or in part, is damaged by the carrier it has to be claimed through our insurance company.

We strive to make our customers happy. If there is a problem with an item purchased from us, you must notify us at sales@jerseycoastcollectibles.com within 5 business days, and we will work with you if there is a problem.

SHIPPING CLAIMS
Generally, orders shipped within the continental United States are delivered within 3 to 10 business days, after being shipped. Orders shipped internationally via Airmail, are delivered within 14 to 21 business days. International ground orders take 4 to 6 weeks for delivery.

If your order is missing or damaged in transit, please notify us immediately. We will investigate and have it resolved in a timely manner. Most claims through the United Parcel Service (U.P.S.) are resolved within (21) days. Claims via the United States Postal Service (U.S. Mail) are generally resolved within (30-45) days.

Claims for non-delivered packages sent via U.S. Mail cannot be filed until (22) days after the date of mailing. Claims for non-delivered packages sent via U.P.S. cannot be filed until (14) days after the date of mailing.